Contact Us
This is the page to use if you want to reach the people who write and maintain Bitcoin Casinos. We're an independent comparison site covering crypto casinos available to US players, and we rely heavily on reader reports — a bonus that no longer matches what we published, a withdrawal that stalled, a state that's suddenly blocked. Send it over and it goes into the review queue.
Use the contact form on this page or the editorial email address published in the site footer at authenticsimplicity.net. We read everything. We reply to most things.
What to send us, and what we can do with it
| Reason for contact | What to include | What happens next |
|---|---|---|
| Factual correction or outdated bonus terms | Page URL, the casino, the detail that's wrong, and where you saw the correct version | We re-check the operator's own terms page and update or remove the claim |
| Payout or account problem at a listed site | Casino name, coin used, rough dates, what support told you — no passwords, seed phrases or wallet keys | Logged against that casino's review; repeated reports affect its placement |
| A casino you think we've missed | Site name, licensing jurisdiction, coins accepted, whether it takes US players | Added to the research list, assessed against our criteria |
| Commercial or affiliate enquiries | Brand, jurisdiction, contact details | Routed to the commercial inbox, kept away from editorial scoring |
| Press, data or citation requests | Publication, deadline, what you want to reference | Answered where we can support the claim with a source |
We can't resolve a dispute on your behalf. We don't hold your funds, can't see your account, and have no authority over any operator. What we can do is document the pattern publicly, which is usually the only leverage a player has with an offshore site.
Where our money comes from
Bitcoin Casinos earns commission when a reader signs up through some of the links on this site. That relationship is disclosed, it's common across the sector, and it does not buy ranking position. No operator sees a review before publication and no operator can pay to have a drawback removed. If you ever think a write-up reads like it was bought, say so in a message — that's a complaint we take seriously.
Every casino we cover is offshore. There's no federal legalization of online casino play in the US, and the regulated state markets — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — don't run on cryptocurrency. So the sites in our rankings are licensed in places like Curaçao or Anjouan rather than by any US regulator, and for most US players they sit in a legal grey area. We say that plainly rather than dressing it up, and it's worth checking your own state's laws before you deposit anything.
Reader reports that carry the most weight
Our rankings move on evidence. The reports that change a score fastest are the specific ones.
BetPanda
Top of our list, largely because its cashback runs weekly rather than on a one-off welcome hook — a 10% weekly cashback deal keeps returning value instead of front-loading it into a bonus you then have to clear. Qualifying losses, minimum thresholds and any wagering attached to the credited amount are set by the operator and change from time to time, so read the promotions terms before you rely on the number. The limitation: cashback rewards sustained play, which suits regulars and does very little for someone depositing once. If the percentage, the qualifying window or the payout day differs from what we've published, that's exactly the kind of message we want.
CoinPoker Casino
Here because it's a poker-first operation with a casino attached, which makes it unusual in a field of pure slots sites. The headline is a 150% welcome bonus up to $2,000, and like every deposit match it comes with playthrough requirements, a time limit and game weightings that decide how fast it clears — check those before treating the figure as value. The drawback is straightforward: if you have no interest in poker, you're using a narrower casino floor than the bigger crypto brands offer. Tell us if the bonus release schedule or eligible-game list has shifted.
Cryptorino
Listed for pairing a big first-deposit match — 100% up to 1 BTC — with 10% weekly cashback, so it covers both the one-shot and the ongoing angle. Two things matter with a BTC-denominated bonus: you'll only ever approach the ceiling with a very large deposit, and the dollar value of everything involved moves with the Bitcoin price while you're playing. Wagering requirements and maximum bet limits while a bonus is active apply. That volatility exposure is the genuine limitation, and it's why some players stick to USDT or USDC balances.
Punkz
A stablecoin-led offer — a 20,000 USDT welcome bonus plus 15% cashback — which removes the price-swing problem that comes with holding BTC or ETH mid-session. The headline number is a maximum across the promotion, not a sum anyone receives, and it's gated by deposit size, playthrough and time limits. The limitation is that a ceiling that high is structurally aimed at high-stakes play; at ordinary stakes you'll see a small fraction of it, and chasing the cap is a bad reason to deposit more than you planned.
Further down our rankings, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave lean on daily cashback, rakeback and multi-deposit packages respectively. The same request applies to all of them: if the terms you see on site don't match the terms we list, message us.
Please don't send us these
- Wallet keys, seed phrases, passwords or 2FA codes. No legitimate site or support desk needs them. We will never ask.
- Requests for help getting around a block. We won't advise on false registration details, VPN use against a site's terms, dodging state geoblocks, or avoiding KYC, AML or sanctions checks. Those are terms-of-service and legal problems, not editorial ones.
- Tax questions. US players are generally liable for tax on gambling winnings and on crypto gains, and "no KYC" changes nothing about that. We can't give tax advice — speak to a qualified professional.
- Legal advice requests. Same answer: general information here, a licensed attorney for anything that applies to you specifically.
- Invented reviews. We don't publish testimonials and won't run submitted ones.
Questions we answer by email most often
Payments, fees and timing
Signing up costs nothing; the cost of taking part is what you deposit and the network fees around it. Deposits and withdrawals at the sites we cover are on-chain, from a self-custody wallet or an exchange account, in coins like BTC, ETH, LTC, USDT, USDC and DOGE. Two costs bite: the network or gas fee, which varies by chain and congestion — Litecoin and many stablecoin networks are typically cheaper than Ethereum mainnet — and confirmation time, which is why a "fast" withdrawal can still sit pending while the chain catches up. Operators set their own minimum and maximum withdrawal limits, daily and monthly caps, and any processing fee. "Instant withdrawal" is advertising language for the operator's approval step, not a claim about the blockchain. We publish what operators state; we don't present advertised speeds as measured results.
Verification and anonymity
Some crypto casinos let you play with just an email address; most reserve the right to request identity verification, commonly when a withdrawal is large, when a bonus looks abused, or when their licence obliges a check. Treat "no KYC" as "no KYC unless triggered", and read the account terms before you build a balance you'd struggle to withdraw. Pseudonymity on-chain is not the same as anonymity, and it doesn't alter any reporting obligation you have.
Games and the rest of the catalogue
The sites we compare generally cover slots from studios such as Pragmatic Play, NetEnt and others; live dealer rooms including blackjack, roulette and baccarat, with Evolution a common supplier; RNG table games; and crypto-native originals — crash, dice, plinko and in-house titles, many of which publish provably fair seeds you can verify yourself. Provably fair applies to originals; third-party slots and live tables rely on RNG certification and studio audits instead. Several of these operators also run a sportsbook alongside the casino, and sometimes poker or esports betting, which sit under different bonus terms, different rollover maths and sometimes different limits. Ask us to check a specific vertical and we will.
Age, risk and getting help
You must be at least 18 to gamble at the sites we cover, and 21 at some operators or under some state rules — the minimum is set by the site and by where you are, so check it on the operator's own terms rather than assuming. Gambling costs money and most sessions end down; crypto adds a second layer, because the value of your balance can move against you regardless of how you play. None of this is a way to make money or fix a financial problem.
If gambling has stopped being entertainment, the National Problem Gambling Helpline is available on 1-800-GAMBLER. Offshore sites may not offer the same player protections, deposit controls or self-exclusion tools as state-regulated operators, which is one more reason to set your own limits first. Our responsible gambling resources go into the practical tools, and our site terms set out how we operate. If you want to know who writes this and how we assess operators, the about page covers it.
Editorial review and fact-check by Petra Kessler, last verified Sep 19, 2026. Terms, limits and licensing details change without notice at offshore operators — if you spot something stale, that message is genuinely useful to us, and we'd rather hear it than not.